Privacy Policy

Privacy Policy

At http://underground-utility-locating-services.trustedstandard.com, we are committed to protecting your privacy and ensuring your data is handled responsibly. This Privacy Policy details our practices for managing personal data in accordance with various international privacy laws such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other applicable privacy laws.

Scope of this Policy

This policy governs the interactions with all services, applications, websites, and products available at http://underground-utility-locating-services.trustedstandard.com, including its mobile and web applications. Please note that this policy does not apply to external platforms, applications, products, or services linked from our platform, each of which has its own privacy policies.

Interactions Covered by this Policy

Our Privacy Policy applies when you:

• Use our applications and services as a registered user.
• Visit any websites that fall under the domain of http://underground-utility-locating-services.trustedstandard.com and are linked to this Privacy Statement.
• Engage with communications from us, such as newsletters, emails, phone calls, or text messages/SMS.

Collection of Personal Data

We collect a variety of personal data to provide and improve our services. This includes:

• Account details for user authentication and management.
• Payment information to process transactions.
• Financial records as part of service subscriptions.
• Purchase history for customer support and service enhancement.
• Mobile device identifiers for app functionality and analytics.
• Location data when necessary for location-based services.
• Feedback provided by users for quality assurance and service improvement.
• Social media information if linked to our services with user consent.
• Product and service interaction details to optimize user experience.

This data is collected through a combination of user input, direct interactions with our team, and automated tools such as cookies and tracking technologies. We also receive data from third parties in accordance with their privacy policies.

Cookies and Similar Technologies

We use cookies to enhance your experience on our websites and applications and for analytics purposes. These cookies can be categorized into Strictly Necessary, Preference, and Analytics. Users have the option to control non-essential cookies via our Cookie Manager.

Data Retention and Deletion

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we take steps to delete or anonymize it in a secure manner.

Security of Personal Data

Your personal data’s security is a top priority for us. We implement organizational measures and advanced security technologies to safeguard your information against unauthorized access, use, modification, disclosure, or destruction. This includes employing encryption for data in transit and engaging with reputable third parties who handle data securely.

Protecting Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18 without obtaining verifiable parental consent. If we become aware that we have collected personal data from children without verification of consent, we take steps to remove that information from our servers.

Your Data Protection Rights

Depending on your jurisdiction, you may have rights related to accessing, rectifying, erasing, restricting the processing of, transferring, or objecting to your personal data, as well as non-discriminatory treatment, filing appeals/complaints, and withdrawing consent at any time. To exercise these rights, please contact our privacy team.

Policy Updates

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us at contact@underground-utility-locating-services.trustedstandard.com or by writing to the address provided on our website. Your privacy and security are of paramount importance to us, and we are committed to handling your personal data with care and in compliance with applicable laws.